YOUR CONTENT

The content areas for Mastering Supply Chain Management with SAP will be uploaded June 2010.

More than 120 Australian and New Zealand organisations will participate in in-depth research to identify the content areas for next year's program. If you would like to contribute to creating the program by being part of the research please email Steve Morris or contact Steve on:

mobile: +61 403 809 312
landline: +61 2 9955 7400

In the meantime, please take a look at the content areas that our most recent Mastering Supply Chain Management with SAP (September 2009) program addressed.

Automation and B2B

Developing a strategy for B2B automation; sharing information and knowledge with suppliers to give “one version of the truth”; efficiencies and cost savings gained by developing automation capabilities and ‘getting on line’ with your vendors and customers; the time taken to realise payback on such initiatives; getting on line with your high value accounts initially; convincing smaller customers and suppliers to move to electronic document exchange; understanding total cost and not just price when negotiating contracts; using B2B to alleviate some of the ‘cost to do business’ and measuring that; identifying the gains of being technologically aligned with suppliers; utilising existing eMarkets or collaboration hubs; reducing accounts payable paper invoicing processing costs using ERS; deliver shorter payment cycle for vendors

Vendor Collaboration and Vendor Management

Vendor managed catalogues and custom portal solutions; using supplier collaboration solutions with ERP to ensure on-time delivery of goods from suppliers; utilising vendor scorecards and dashboards to assess vendor performance; implementing a supply chain financing model to improve surety of supply and improve relationships; supplier/vendor self service (SRM-SUS)

Contract Management

How to optimise SAPs eSourcing, Contract Management and SRM tools for value, visibility and control; overcoming the numerous business process challenges; ensuring your people are well positioned to evaluate, select, negotiate and author contracts; tendering and setting up contracts after tendering; managing tenders in SAP; dealing with alerts, expiries and renewals; having visibility and control of contracted arrangements; storing contracts; monitoring vendor performance relative to contract; managing contracts for services; tracking spend against contract

SRM

Understanding the actual business value of the SAP SRM solution; overcoming system administration, usability, cultural challenges and the complexity of customising to achieve this value; practical tips and tricks for getting the most from your SRM systems; introduction of Frictionless Procurement and the contract lifecycle management solutions

Services Procurement

Reducing the effort and errors produced with managing external services; deliver greater control and visibility of services procurement; using SAP workflow tools and the SAP Enterprise Portal to deliver supplier self entry of service entry claims; shifting the service entry workload to suppliers; increasing automation

Master Data Management and Classification

Getting business process value through quality and consistency of master data; understanding that technology alone is never going to fix your master data challenges; commitment to ensuring data integrity and quality of data; data cleansing to help identify duplicates and consolidation opportunities; balancing the demands of controllers vs. users; defining who owns master data; using workflow to manage master data; finding the balance between being agile (adding a new supplier or customer) whilst at the same time being completely committed to the integrity of their vendor or customer masters; selecting the appropriate tool - MDM, Web forms and in SAP - mass maintenance; CATTS; MRP and forecast profiles, LSMW and audit tools

Reporting and Business Intelligence

Extracting data out of your transactional system to make sound business decisions and to measure your people, your suppliers and adherence to process; which measures and metrics do you put in place to track supply chain performance across procurement, spend, vendor service delivery, capacity to deliver to customers and accounts receivable?; measuring inventory levels in relation to the competitive service levels; dashboards for predictable supply chain KPIs that lead to better decisions and efficiencies; synchronise technologies around the SAP core to ensure consistency of data and reporting; streaming reports and using dashboards to provide different insights and perspectives; striking a balance between summary and detail to improve the use and value of reports

Transportation

Ensuring transportation capacity and production throughout are aligned; capture the movement of products with SAP Event Manager; using SAP ERP to track and capture when the customer really receives their goods and improve key DIFOT measurements; allocating shipment costs back to total cost of goods in order to understand the ‘true cost’ to service a customer; visibility in the transport process - tools to overcome the challenge of tracking product from manufacturers to customers; traceability and batch control

Warehouse Management

See how improved purchasing can free up warehouse space, reduce inventory costs and assist inventory optimisation efforts; apply SAP functionality within MRP and purchasing to improve inventory averages and turns; what are the differences and benefits between bar-coding, voice picking and RFID technologies?; using identification systems for track and trace and learning where they fit in the solution suite; visibility scenarios include tracking from manufacturer to customer; evaluate SAP Storage Unit Management and Handling Unit Management (HUM); leveraging the capabilities of SAP HUM to capture key metrics for internal operations; understand supply chain visibility through HUM integration

Inventory Management

Improve your lead-time accuracy as you optimise processes and realise incalculable benefits across your supply chain; how exception monitoring tools help to measure the balance of your supply chain - stabilising stock levels and meeting service levels; understand how lead-times impact on cost and performance of your supply chain; explore the proper way to build lead-time buffers between your production facility, customers, purchasing department and suppliers; investigate techniques to track lead-time performance, taking into account suppliers, warehouses, planning, scheduling, release dates and shipping times; understand the frequency with which lead-time estimates need to be updated

Sales and Operational Planning (S&OP)

What is Sales and Operational Planning?; understand the critical success factors for an effective SOP strategy; improve the accuracy of forecasts and planning activities; see how SAP R/3, APO and BW can help the SOP business process navigate the twists and turns of the demand vs. supply balancing act; collaboration between sales and supply chain teams; aligning SAP with SOP; getting your users off spreadsheets and into SAP

Integrated Supply Chain (Strategic)

Integrating your supply chain processes through integration of your SAP applications; understanding the impact of your actions on the next two steps downstream and upstream; preaching a holistic view whilst getting your people to specialise; knowing the commercial capability of your people; identifying the gaps in your capabilities; using benefits tracking to give procurement a solid platform to discuss its performance; are you agile enough to respond to rapid economic change?; managing supply vulnerability; is Category Management the right strategy?; gather best practices for monitoring and optimising your supply chain processes

Emissions Management and Sustainable Supply Chain

Insight into SAP product roadmap - environmental performance and sustainability performance management; emissions management as a component of corporate performance management - what are the drivers?; compliance issues around carbon or sub-contractors; utilising SAPs sustainability strategy and environmental compliance solutions to drive profitability and make your operations more sustainable; understanding data monitoring, regulatory reporting, task and workflow management, events and exceptions tracking and compliance definition and verification; what are the business benefits, total cost of ownership and return on investment of paperless order fulfilment technology?

Business Case Development

How to get your initiatives over the line in tough market conditions whilst senior management is looking to reduce costs; show how initiatives “give back to the business” such as reduce inventory or eliminate manual double handling of invoicing; developing and positioning the business case with the right payback period in order to achieve success; achieving short ROI timeframes for large projects

Change Management and Training

Practical change management, education and training activities; learn how to go beyond system modifications to implement a broad-based change management strategy that not only addresses technology, but also strengthens interdepartmental cooperation and communication, enhances individual “ownership” and invigorates the supply chain