SOLUTION MANAGER PROGRAM

Heroes: End-To-End Solution Operations Root Cause Analysis
 

SAP Active Global Support ran this very popular program at SAP Teched in Phoenix and Vienna.

Heroes are people who can use the SAP Solution Manager application management diagnostic tools to track down the source of system issues, because faster and better analysis means fewer and shorter downtimes. Candidates will be asked to use their newly tuned end-to-end solution operations root cause analysis skills to find problems with live systems. Stop by and show us how well you have embraced these SAP support standards and tools. Succeed in our challenge, and you will be rewarded with a handsome “Hero” T-shirt!