YOUR CONTENT

Solution Manager

Implementing Solution Manager for support purposes and understanding what is required to meet SAP Support requirements; overcoming the perception that Solution Manager adds infrastructure, complexity, administrative and support overheads without any real benefits; justifying the investment to the business; change management and Root Cause Analysis functionality; integrating ChaRM (Change Request Management) and CTS+; getting Solution Manager to work in a complex system environment; federated deployment scenarios; leveraging SAP’s ITIL (IT Infrastructure Library); involving users in the Change Management system; SAP’s continued support of Solution Manager

Enhancement Packs and Upgrades

Understanding the difference between Enhancement Packs and upgrades; identifying the value and the new functionality of enhancement packs; SAP’s strategy and roadmap for Enhancement Packs; picking and choosing what to implement; scoping and resourcing an Enhancement Pack implementation project; determining the operational and technical impact of the Enhancement Pack; find out about the Basis and ABAP testing required; investigating what other helpful tools SAP provides to help; testing Enhancement Pack changes; getting the most out of ECC6

Development Tools and UI Technologies

Discovering the latest in developer and UI tools, capabilities and features from SAP; viewing the soon-to-be released NetWeaver 7.0 EhP 2; using Floor Plan Manager; leveraging Workflow; understanding how and where SAPs’ BPM tools fit into the development cycle; establishing what skill sets should be built in-house as opposed to what should be outsourced; effectively extracting business requirements; viewing the capabilities of NetWeaver Business Client; hear SAP’s overall UI future plans; learning best practise for SAP Service Oriented Architecture (SOA); the rationale behind key architectural decisions; challenges around SOA and BPM

SAP Roadmap

Hearing SAP’s product strategy and direction specifically for NetWeaver, Applications, BusinessObjects, Java and Database strategies

Environment and Landscape Management

Optimising the SAP environment; reducing TCO; managing complex system landscapes; the value proposition of virtualisation (VMWare and other technologies); automated application testing; knowing what tools are available; finding out about the value of automated testing regimes; proactive impact analysis of changes; disaster recovery; Storage Area Network (SAN)

Security

Exploring SAP’s Identity Management product and how to implement it; understanding how Identity Management works with non-SAP users; Central User Administration (CUA); updating auditors on new functionality; utilising SAP Portal and SAP HR to manage user compliance; learning how SAP GRC addresses security and segregation of duties issues; the roles and responsibilities of the SAP Security team

Portals

Deployment options and Federated Portals; network architecture design and security, SSO and external-facing Portal issues; integration and interoperability (especially Sharepoint); portal administration; web 2.0 collaboration tools; Web Dynpro Java and Web Dynpro ABAP considerations; Visual Composer; user management

Enhancing SAP

Understanding the new enhancement strategy and the components that it encompasses; enhancement guidelines and best practise advice; the Enhancement Framework, Switch Framework and the new BADI technology

Workflow

Using Workflow as a tool for streamlining business processes; finding ways to run analysis over workflows to identify the “health of the workflow”; identifying unusual escalations and delays and reporting on the business process as the business sees it; techniques for designing and developing focussed workflows; understanding the frameworks, BPM, ABAP, Java, Web Dynpro and ISR scenarios

Business Intelligence and SAP BusinessObjects

Consolidation of the SAP and BusinessObjects products and the product roadmap; the affect of the BusinessObjects product suite on existing SAP BI implementations; getting started with BusinessObjects products; the impact on current system landscape; deployment strategies to be considered; administering BusinessObjects applications

Developing Sustainable and Maintainable Applications

Developing applications with long yet evolving lifespan; implementing an SOA Strategy to support interaction between multiple business applications; getting more from your SAP maintenance dollars; methodology and tools for Application Lifecycle Management

Archiving

Develop a solid strategy for managing data from creation to destruction; understand Data Management vs. Information Lifecycle Management (ILM); SAP NetWeaver ILM Solution

People and Organisational Change

Supporting what you already have vs. continual improvement; bridging the gap between IT and the business and IT and the end-users; effective change management; getting the most out of the system and your people; motivating your teams; Centres of Excellence